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Digital Service Delivery Guide
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Content and design
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Accessibility
Brand standards
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Apply for a brand exemption
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Illustration guidelines
Photography guidelines
Print colour and palettes
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Supporting graphics
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Yukon.ca Design System for websites and online services
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Get styles and components
Creating content
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Archive and delete a service or website
Guidelines for Yukon.ca
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Content strategy and design
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Naming files
New government activity or policy: content types to use
URL standards for Yukon.ca
What to publish on Yukon.ca
When and how to use use tables
Where to put guidance content on Yukon.ca
Writing to Yukon.ca style
How to get an online service
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How to name your service
How to request a campaign site
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Track your service or website's performance
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Measure and improve completion rate
Measure and improve digital uptake
Measure and improve user satisfaction
Translate your service or website
Writing for the web
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Designing content not creating copy
Designing to avoid duplication
How people read
Know your audience
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Yukon.ca content types
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Forms
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Online services and web forms
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Online design patterns
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Email receipt messages
Error message
Feedback form
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Service unavailable message
Start page
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PDF, print and Nintex forms
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Form design standards
How to structure your form
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Style Guide
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Government references
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Boards and Committees
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Language
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Acts and Regulations
Style
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Ampersand
Bullets
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Contact information
Date and time
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Project management and procurement
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Digital service standards
Get an account
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GitLab
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How to purchase digital tools and products
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Evaluate digital tools and vendors through the procurement process
Information for vendors
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How to close a project
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Client survey
Project closing report
Vendor survey
Project budget status tracker
Project scope brief
Vendor expectations
eServices project status report template
Project process
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Conception and ideation
Pre-discovery and intake
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Pre-discovery checklist
Project intake checklist
Discovery
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Hire and onboard a vendor
Identifying user needs in discovery
Key Performance Indicators (KPIs)
Prototype development (alpha)
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Change management
Measuring user needs
Beta testing and live
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Develop a beta
Ensure service adoption
Pre-launch checklist
Private beta testing
Public beta testing and live
Sustainment
Technology
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Code management and deployment
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Best practices
Code review process
Deployment process
Development environments and workflow
How to make a merge request
Release notes
Release types
Common platform components
Get a domain name
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Purchase a domain name
Renew an existing domain name
Transfer a domain name
Report a bug or request an improvement
Service maturity assessments
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Discovery service maturity assessment
Prototype development service maturity assessment
Beta service maturity assessment
Technical and legal assessments
Council Services
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Content and design
Style Guide
Style
Ampersand
Ampersand
Date adopted:
August 15, 2020
Last update:
August 15, 2020
Not:
&
But:
and
Categories:
Style Guide
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