Discovery service maturity assessment

Date adopted: 
November 9, 2018
Last update: 
February 14, 2022

The Government of Yukon uses this to assess the maturity of a service in the Discovery stage.

It’s based on our digital service standards and best practices for designing and delivering our online services.

In Discovery, a service is considered mature if there are plans in place to ensure compliance and clear roles and responsibilities are defined.

The eServices delivery manager for your project will schedule this assessment with a UX manager. You can download the assessment below to see what questions the UX manager will ask the project team in the session.