Key Performance Indicators (KPIs) for digital services
Last update:
July 3, 2026
List of KPIs the government uses to measure the success of its digital services.
English
Transactional services
Translate your service or website
Last update:
August 28, 2025
How to get your new service or website translated.
English
How to get an online service
Last update:
October 5, 2023
Guidance on how to get and name a government transactional service.
English
Digital Service Standards
Last update:
October 3, 2025
Digital Service Standards for designing and delivering government digital services and websites.
English
How to name your service
Last update:
February 19, 2025
Guidelines to help you name your service or website.
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Accessibility
Last update:
October 13, 2025
How to produce accessible content and build accessible services and websites.
English
Email receipt messages
Last update:
March 13, 2025
How to structure your email receipt messages.
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Back link
Last update:
March 26, 2025
How to include a back link in your government service.
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Button
Last update:
March 20, 2025
Guidance on using buttons on your service.
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Check answers page
Last update:
March 24, 2025
How to build a page for users to check their answers before they submit information to a service.
English