A Data collection notice lets users know what personal information you collect via the service. You must include a Data collection notice if you collect personal information directly or indirectly. For all government digital services and online forms this section is called "A note about privacy."
Why we have a design pattern for Data collection notices
We have a design pattern for Data collection notices so users:
- know when the government collects personal information; and
- understand why the information is being collected, the legal authority for collecting it and who they can contact if they have more questions about it.
When to use a Data collection notice
You must use a Data collection notice if you collect personal information from an individual.
When not to use a Data collection notice
Do not use a Data collection notice if you do not collect personal information via the digital service.
How a Data collection notice works
A Data collection notice tells people the:
- purpose for which the information is being collected;
- legal authority for collecting the personal information;
- how they can contact the program to learn more about data collection for the service.
Placement
The Data collection notice for your service belongs on the service Start page directly below the Options to apply section and above the button that starts the transaction. See the Start page design pattern for an example of placement.
Language and style
People must be able to understand Data collection notices. Use plain language, the active voice and make sure the reading grade level is 6 to 9.
A Data collection notice has the following parts:
- Heading: A note about privacy
- Introduction: 1-2 lines of text to let people know why you're collecting personal information.
- Collection authority: this is where you add the section and act applicable to the collection of information for the service.
- Contact information:
For more details about how we collect, use and disclose personal information contact:
In this section you must include:- the department;
- the position title of the person responsible for answering questions about collecting personal information via the service; and
- business contact information. This should be the person's email address and phone number. The toll free number is optional and the mailing address is optional.
Data Collection notice you can use
You can cut and paste this Data collection notice to use for your service. Substitute your details as appropriate.
This version is Reading grade 5 and 0 sentences are classified as Very hard to read or Hard to read (Hemmingway editor).
A note about privacy
We collect your personal information to confirm your eligibility and administer and deliver this digital service to you.
Collection authority: Section XX(x) Name of the Act
For more details about how we collect, use and disclose personal information contact:
Department name
Position title
Email: [email protected]
Phone: 000-000-0000 or toll free in the Yukon: 1-800-XXX-XXXX ext. XXX
Mail:
Government of Yukon
Department name (Mail code)
Box 2703
Whitehorse, Yukon Y1A 2C6
Example of a Data collection notice
