Introduction (How to order form content)

Date adopted: 
February 21, 2018
Last update: 
July 31, 2023

The form introduction should be between 1 and 2 sentences and it should tell people what the form is for and who the form is for. This applies to PDF and web forms.

Example of an introduction: This form is for homeowners applying for funding to make their home more energy-efficient.

What not to include in the introduction section

Do not include instructions in this section. 

For PDF forms

You can include instructions for PDF forms:

  • on thte document download page on;
  • on the service page; or
  • as an appendix at the end of the form.

For web forms

There are a number of places to include instructional information for web forms. You can add it:

  • to the bridge page that links people to the service;
  • to the Start page for the service; or
  • throughout the form so people can apply them as they need them.