Common platform components

Date adopted: 
November 12, 2019
Last update: 
November 23, 2023

Project teams can use these approved common platform components to build user-centred government services.They've been assessed for privacy, information security and accessibility.

Not all of these common platform components can be used for all things. Most of them have a specific use case. Before you make a decision, email [email protected] for guidance on how to proceed.


Common platform component: Matomo

When to use Matomo: Use Matomo for websites and transactional services. No other web analytics software is permitted.

Contact: [email protected]

Citizen engagement

Common platform component: We use a platform called Place Speak for citizen engagements. 

When to use PlaceSpeak: Use Place Speak to create a Government of Yukon citizen engagements. No other citizen engagement platforms are permitted. 

Contact: [email protected] 

Dashboards, data presentation and visualization

Common platform components and when to use them: See the approved options for adding charts and graphs to and campaign sites as well as creating dashboards and other forms of data visualization.

Contact: [email protected]

Digital services (transactional services)

Common platform components: Drupal web forms or the Design System

When to use Drupal web forms or the Design System: Use either of these options to build digital services. No other types of web forms are permitted. 

Contact: [email protected] to build a Drupal web form or for the Design System assets. We'll also provide instructions for how to integrate the Design System with your product.

Emails associated with transactional services (transactional email)

Common platform components: Exchange or alternative bulk or transactional email services

When to use Exchange: Use Exchange for on-premises systems to send email.

When to use an alternative bulk or transactional email service: Use these for cloud-hosted systems. 

Contact: [email protected]


For questions about PDF, print or Nintex forms: [email protected]

Maps/web maps

Common platform component: ArcGIS Online

When to use ArcGIS online: Use ArcGIS Online for web maps. No other types of web maps are permitted.

Contact: [email protected]

Online payments

Common platform components: Bambora or Moneris Checkout

When to use Bambora or Moneris Checkout: Use Bambora or Moneris Checkout to allow users to make online payments to the government. No other types of online payments are permitted.

Contact: [email protected] for assistance.

Signing or logging in

Common platform component: MyYukon

When to use MyYukon: If your public-facing service or website has a sign in feature, you must use MyYukon.

Contact: Email [email protected] for questions or request getting MyYukon set up for your project.


Common platform components: Place Speak, VoxCo or Checkbox.

When to use Place Speak: You can use Place Speak for for surveys associated with citizen engagements.

Contact: [email protected]

When to use VoxCo or Checkbox: All other Goverment of Yukon surveys should go through the Yukon Bureau of Statistics. They use VocCo or Checkbox to create these surveys. No other survey software is permitted.

Contact: [email protected]


Common platform component: Drupal content and data management system

When to use Drupal: use Drupal to build Government of Yukon websites. Our version of Drupal is set up as multi-site. Each site:

  • shares common code (Drupal core, modules and themes);
  • has its own database so that its content, configuration, settings, or displayed themes are unique;
  • can have its own custom modules installed and configured; and
  • can have its own individually managed roles and permissions.

Contact: [email protected] 

eServices platform features

  • Centralized updates and management of Drupal core, modules, plug-ins, and themes
  • Centralized monitoring and management of server infrastructure
  • Common Git source code version control accounts
  • Third-party quality assurance process and reviews
  • Web hosting services for the website
  • Centralized content storage and delivery, all files in 1 place and accessible via search or browse
  • Global search engine, powered by Apache Solr
  • User training in content management
  • User training in web analytics reporting