Guidance for vendors who partner with the government to deliver public-facing services and websites. Our goal with this content is to lay out our expectations of pre-qualified vendors and to familiarize you with our processes.
Common terms and definitions
A list of common terms and defitions used by eServices.
Contacting vendors for work and estimates
The process eServices follows when outsourcing work to vendors on our qualified source lists. This includes a copy of our Project Scope Brief template.
Get an account
Information on how to get a variety of accounts needed to build public-facing services and websites.
How to close a project
An overview of the steps eServices takes to close a project.
Project status and budget tracking and reporting
An overview of our expectations of vendors for tracking the project status and budget. This includes a template you can use for your weekly updates.
Project team roles
Information for vendors and project teams to gain a better understanding of the roles and requirements involved in producing public-facing digital services.
Submit an invoice
An overview of the required information to include in your invoices and the process for submitting them.