Date adopted:
January 28, 2019
Last update:
January 12, 2024
Why use this pattern?
Use a confirmation page at the end of a transaction to reassure users they have completed the task at hand. For example, a questionnaire, survey, payment or submitting a form.
The confirmation page should help people understand what to expect next. Confirmation pages are often used with Email receipt messages.
How it works

Your confirmation page must include:
- details of what happens next and when;
- what to do or who to contact if they have a problem;
- links to information or services that users are likely to need next; and
- a link to the feedback form.
If you take payment, your confirmation page should also include a transaction (reference) number.