Confirmation page

Why use this pattern?

You should use a confirmation page at the end of a transaction, for example a payment.

Confirmation pages reassure users that they have completed a transaction and help them understand what to expect next.

How it works

Your confirmation page must include:

• a transaction (reference) number, if there is one;
• details of what happens next and when;
• what to do or who to contact if they have a problem with their application;
• links to information or services that users are likely to need next; and
• a link to the feedback form.