Date adopted:
July 20, 2018
Last update:
June 9, 2026
Use for
Detailed guidance and task related information involving more than one step.
Do not use for
When a user’s task only requires one simple step, use the basic page format.
Related content or tasks — these should be split into distinct basic pages or multi-step pages.
Rule
Multi-step pages should:
- answer a specific, task-oriented user need; and
- be factual guidance the government has a duty to provide, not advice.
Purpose
To help a user complete a detailed task, requiring more than one step, or complicated interaction.
Example
View a good example of a multi-step page.