Date adopted:
October 27, 2022
Last update:
July 28, 2023
Do not use slashes. They're often unclear and ambiguous.
Screen readers read web text out loud for people who are visually impaired. It can be confusing when they say the word "slash".
Instead of writing "and/or" choose whether "and" or "or" is accurate and use that. Sometimes you may mean both. If so, write "both" or "either".
Not: and/or
But: and, or, both, either
Not: 24/7
But: 24 hours a day, seven days a week
Use a hyphen to connect equal terms or words rather than a slash.
Not: federal/provincial/territorial
But: federal-provincial-territorial
Dates
Do not use slashes in dates or years.